一个健康运营的酒吧,它的工作涵盖了诸多重要的细节,要保证其妥当运行,必须合理地规划好各类服务章程,以保证一切井井有条地进行
这是一个确保服务的基本工具列表:
A bar with healthy operation, covers many important work details.To ensure its proper operation, you must make reasonable planning of various service regulations, so that to ensure that everything to be arranged in good order.
Here are a list of basic tools to ensure consistent service:
酒吧清洁
Bar Cleaning
包括酒吧室内、储存区、啤酒冷却器的清洁指南、清洁标准和酒吧卫生规程
Guidelines, standards, and health codes for the bar, storage areas, and beer cooler.
律师手册
Bar Manual
这些信息是你所有的雇员们都需要知道的,这些信息是关于你的酒吧的建立与相关酒馆的服务政策的。它必须透明化。
The information that all of your employees need to know about your establishment and restaurant policies.
收盘清单
Bar Closing Checklist
它是这样一个清单,它必须确保酒吧所有东西在停止经营前是正常的,已经清洁过的以及井然有序的。同时,要确保酒吧里的所有设施牢靠没有故障,以便第二天的酒吧生意能正常运营
A checklist that ensures things are closed down properly, clean, and orderly. Also, that the building is properly secured and the business is ready for the next day of operations.
日常清洁检查表
Daily Bar Cleaning Checklist
这个列表标明的清洁目标区域,并不需要每晚清洗,但需要特别注意每一周的清洁情况(即必须清理酒柜内部)。
A list of targeted areas that are not cleaned every night, but need special attention weekly (i.e. wiping the inside of the wine cooler).
酒吧钥匙登记
Bar Key Log
这样一个登记簿必须有,它能提升酒吧的安全指数。它主要用于跟踪和监视谁带有酒吧钥匙,他们有什么样的钥匙,并且确保他们就业终止时能及时返还钥匙。
To track and monitor who has keys, what they have keys to, and that they return them when their employment is terminated.
事件记录
Incident Log
这个跟笔记本一样简单。在它里面记载了所有的事件(即拒绝服务,摔破物品,打架事件等)都应当详尽明了。
This can be as simple as a notebook. In it all incidents (i.e. refusal of service, falls, fights, etc.) should be documented in detail.
开清单吧
Opening Checklist Bar
这个清单吧,负责清单事物。这个清单必须记录在酒吧开幕前需要完成和准备的所有事情(例如酒吧配菜的种类和数量)。
Checklists for everything that needs to be completed before the establishment opens (i.e. cutting garnishes w/quantities).
维护问题
Maintenance Issues
必须准备一个名片簿,里面保留当地维修公司和相关负责人的联系方式,以便出故障之时,酒吧相关设施的维修问题能迅速处理掉,确保酒吧运营正常。
Have a rolodex for your local repair company and trades people, so maintenance issues are handled quickly.
关联服务
Responsible Service
联系您当地的酒精饮料控制部门,建立一套专门针对于你酒吧的的企业指导方针。
Contact your local Alcoholic Beverage Control Department to create a set of guidelines for your establishment.
信息来源:乌托风酒吧设计
Information source: Fancy Wind bar design company